Shipping Information

Free Shipping

Free Shipping on All Orders!
Shipping to Continental U.S. only.
Standard shipping only. Overnight & Express delivery not available.
Shipping times vary per item. Some items will ship from our storefront location and some items will ship directly from manufacturer or warehouse.
The majority of our products ship via UPS & FedEx. Some of the heavier items (like some of the larger pairs of floostanding speakers) ship via Freight Delivery.
Please allow 5-10 business days for shipping and handling in some cases.
No shipping to PO boxes.

Returns:

Quick, Hassle-Free Returns

Our return policies vary depending on the manufacturer of the item you’d like to return. Some Returned items may be subject to a restocking fee. To request a return, please send an email to matt@brightaudio.com. Please include the following information:

Your Name
Order Number
Product Serial Number
Product Defect
Picture of damage or defect if possible

Expect a reply email within a few business days. Please allow time for return processing.

Ortofon MC Cadenza Bronze

Music Hall MMF-5.3SE

Micromega MySPEAKER MyAMP INSIDE

Bluesound Vault 2

Grado PS2000e

Shipping Information

Free Shipping on All Orders!
Shipping to Continental U.S. only.
Standard shipping only. Overnight & Express delivery not available.
Shipping times vary per item. Some items will ship from our storefront location and some items will ship directly from manufacturer or warehouse.
The majority of our products ship via UPS & FedEx. Some of the heavier items (like some of the larger pairs of floostanding speakers) ship via Freight Delivery.
Please allow 5-10 business days for shipping and handling in some cases.
No shipping to PO boxes.

Returns:

Quick, Hassle-Free Returns

Our return policies vary depending on the manufacturer of the item you’d like to return. Some Returned items may be subject to a restocking fee. To request a return, please send an email to matt@brightaudio.com. Please include the following information:

Your Name
Order Number
Product Serial Number
Product Defect
Picture of damage or defect if possible

Expect a reply email within a few business days. Please allow time for return processing.

Nice store with welcoming, helpful employees.

"Nice store with welcoming, helpful employees. They have a nice range of equipment to suit different budgets, and they don't act like snobs." ~Oscar H. Yelp

Bright Audio

5.0

2018-03-29T19:53:40+00:00

"Nice store with welcoming, helpful employees. They have a nice range of equipment to suit different budgets, and they don't act like snobs." ~Oscar H. Yelp

https://brightaudio.com/testimonials/nice-store-with-welcoming-helpful-employees/

This little shop only has the best options

"I spent days in and out of this awesome little cozy shop with my girlfriend trying to decide on a new gift for our new home. We visited other hi-fi shops in the city but none compared in terms of ambiance and attention. Sure, others have more selection (HUGE space requirement) but this little shop only has the best options and the pieces you'll want...in terms of a deal and value, we are VERY happy and will return there for future upgrades! :-) Thanks Kerry!" ~Sean J. Yelp

Bright Audio

5.0

2018-03-29T20:00:22+00:00

"I spent days in and out of this awesome little cozy shop with my girlfriend trying to decide on a new gift for our new home. We visited other hi-fi shops in the city but none compared in terms of ambiance and attention. Sure, others have more selection (HUGE space requirement) but this little shop only has the best options and the pieces you'll want...in terms of a deal and value, we are VERY happy and will return there for future upgrades! :-) Thanks Kerry!" ~Sean J. Yelp

https://brightaudio.com/testimonials/this-little-shop-only-has-the-best-options/

Really nice boutique sound store.

"Really nice boutique sound store. The chairs for listening are more comfortable than the ones in my own living room and huge windows shine light in the place. They even let us listen to our original recording through their speakers. It was really great. Loveable and sweet dog too!" ~Leah L. Yelp

Bright Audio

5.0

2018-03-29T20:17:39+00:00

"Really nice boutique sound store. The chairs for listening are more comfortable than the ones in my own living room and huge windows shine light in the place. They even let us listen to our original recording through their speakers. It was really great. Loveable and sweet dog too!" ~Leah L. Yelp

https://brightaudio.com/testimonials/really-nice-boutique-sound-store/

Will 100% be returning with all my audio needs.

"AMAZING! I was having trouble with my vinyl setup, and when I called the store that originally sold it to me they actually suggested that I call Bright Audio. So I called. Didn't matter that I wasn't even a patron, one of the employees (Allen--thanks!!) spent 15 minutes on the phone helping to walk me though a few troubleshooting options. He was clear and knowledgeable and patiently explained everything until it was fixed! Will 100% be returning with all my audio needs." ~Emma F. Yelp

Bright Audio

5.0

2018-03-29T20:18:53+00:00

"AMAZING! I was having trouble with my vinyl setup, and when I called the store that originally sold it to me they actually suggested that I call Bright Audio. So I called. Didn't matter that I wasn't even a patron, one of the employees (Allen--thanks!!) spent 15 minutes on the phone helping to walk me though a few troubleshooting options. He was clear and knowledgeable and patiently explained everything until it was fixed! Will 100% be returning with all my audio needs." ~Emma F. Yelp

https://brightaudio.com/testimonials/will-100-be-returning-with-all-my-audio-needs/

Great team, and you are all so knowledgeable!

"It was beyond great meeting all your guys last week. Great team, and you are all so knowledgeable!" ~Suna

Bright Audio

5.0

2018-03-29T20:20:58+00:00

"It was beyond great meeting all your guys last week. Great team, and you are all so knowledgeable!" ~Suna

https://brightaudio.com/testimonials/great-team-and-you-are-all-so-knowledgeable/

Fantastic people who know the industry inside and out.

"If you're looking for a no BS place to demo/buy home theater equipment you can't beat these guys. Fantastic people who know the industry inside and out." ~Byron B. foursquare.com

Bright Audio

5.0

2018-03-29T20:22:22+00:00

"If you're looking for a no BS place to demo/buy home theater equipment you can't beat these guys. Fantastic people who know the industry inside and out." ~Byron B. foursquare.com

https://brightaudio.com/testimonials/fantastic-people-who-know-the-industry-inside-and-out/

Very nice and knowledgeable people.

"Really high class and welcoming hi-fi shop. Picked up a very reasonably priced cork mat here for my turntable--sounds great. Very nice and knowledgeable people." ~Eric F. Yelp

Bright Audio

5.0

2018-03-29T20:23:48+00:00

"Really high class and welcoming hi-fi shop. Picked up a very reasonably priced cork mat here for my turntable--sounds great. Very nice and knowledgeable people." ~Eric F. Yelp

https://brightaudio.com/testimonials/very-nice-and-knowledgeable-people/

I couldn’t have asked for a better setup.

"Kerry, I want to thank you and your team for all you have done. I couldn't have asked for a better setup. On top of that I made some good friends. Please don't hesitate to ask if you need something." ~Steve

Bright Audio

5.0

2018-03-29T20:25:21+00:00

"Kerry, I want to thank you and your team for all you have done. I couldn't have asked for a better setup. On top of that I made some good friends. Please don't hesitate to ask if you need something." ~Steve

https://brightaudio.com/testimonials/i-couldnt-have-asked-for-a-better-setup/

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